Terms of Service
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These Terms form the agreement between you and GoInterview (“we”, operated by an individual) regarding the GoInterview software and related services. By purchasing a license key or using the software, you confirm that you have read and agree to these Terms.
1. Service
GoInterview is a macOS desktop app that provides real-time assistance during interview practice: while you practice a mock interview, it captures system audio to understand the questions in real time and shows spoken-answer suggestions, STAR points, and coding solutions in a separate hint panel.
Some features rely on cloud AI services. We may adjust, add, or remove features at any time; if a change materially reduces a plan you have already purchased, we will notify you in advance.
2. License & authorization
What you receive on purchase is a license to use the software, not ownership of it. The rules are:
- One device per key: each key binds to a single device, set at first activation.
- Timer starts at activation: the validity period counts from the moment of activation, not from purchase. Activate only when you're ready to use it.
- Non-transferable: keys may not be resold, rented, shared, or published.
- Changing devices: if you genuinely need to switch devices, contact support to request unbinding; we handle this case by case, and frequent requests may be declined.
Keys look like GI-XXXX-XXXX-XXXX-XXXX. Keep yours safe — it is equivalent to your proof of payment; if it leaks and someone else activates it first, we cannot restore it for you.
3. How you may and may not use it
Allowed
- Personal interview practice, speaking practice, and self-assessment
- Use by training institutions or schools for teaching, after obtaining our written permission (Team edition)
Prohibited
- Using the software during a real interview, exam, or any assessment, including but not limited to concealing its use from an interviewer
- Reverse engineering, decompiling, cracking the licensing mechanism, or bypassing the one-device limit
- Reselling, renting, or sharing keys, or repackaging the software's functionality as your own product
- Any use that violates the laws of your jurisdiction or the other party's jurisdiction
- Uploading illegal content, or using the service to infringe others' rights
GoInterview is a practice tool, not a test-taking tool. If you violate the prohibitions above, we may immediately disable the relevant key without a refund. You bear all resulting consequences — including but not limited to losing an offer or being held accountable by an employer or school.
4. Payment & refund
- Prices are as shown in the pricing section of our site, quoted in US dollars (USD).
- Payments are processed by Stripe. We neither handle nor store your card number or other payment details.
- On successful payment, your key is generated immediately, shown on the success page, and sent to the email you provided.
- Refund rules are detailed in the Refund Policy: a full refund is available if the key is unactivated and within 7 days of purchase.
- On a refund or chargeback, the corresponding key is immediately invalidated and any logged-in client is signed out.
5. Privacy & data
- Recordings are stored only on your local device by default and are not uploaded. History is uploaded only if you turn on cloud sync yourself.
- When you use AI features, your questions and answers are sent to cloud AI services to generate answer suggestions.
- We log key activation, heartbeats, IP, and device identifiers, used only for license verification and abuse prevention.
- We do not sell your personal data.
- You can clear all local records in the software settings at any time; to delete license records on our server, email us.
6. Service availability
We do our best to keep the service stable but do not guarantee uninterrupted operation. Maintenance, upgrades, upstream AI outages, and network issues may cause temporary unavailability.
If the service is continuously unavailable for more than 72 hours due to reasons attributable to us, you may contact us to request a proportional extension of your key's validity.
7. Intellectual property
The intellectual property in the GoInterview software, interface design, name, logo, and related documentation belongs to us. Content you generate while using it (such as your answer recordings) belongs to you.
8. Disclaimer & limitation of liability
The software is provided “as is”. We make no promises regarding:
- the accuracy, completeness, or suitability of AI-generated answer suggestions and coding solutions;
- that using the software will improve your interview performance or help you obtain any job.
To the maximum extent permitted by law, our total liability to you will not exceed the amount you actually paid for the order giving rise to the dispute. We are not liable for indirect losses, lost profits, or lost opportunities.
9. Termination
If you violate these Terms, we may immediately disable your key without a refund. You may also stop using the software at any time; amounts already paid are handled per the Refund Policy.
10. Other
- If these Terms are revised, we will update the date at the top of this page. For material changes, we will announce on the site or notify you by email.
- If any provision is held invalid, the remaining provisions remain in effect.
- These Terms are governed by the laws of the Province of Ontario, Canada.
Contact
Email: hi@gointerview.app
Operator: GoInterview (operated by an individual)
Site: gointerview.tech